Modules
Switch on the modules your organisation needs, site by site. They all share your supporter records, consent choices, staff accounts and audit trail, so nothing is entered twice.
Websites and content
Your public presence, without a separate website system.
- Pages and content
- Accessible pages and campaigns from approved templates and blocks, with drafts, approval, scheduling and rollback.
- Popups
- Notices and banners with targeting, frequency limits and approval. Always closable, never covering what people came for.
- Analytics
- Dashboards and journey reports that stay off until visitors consent, and never show small or identifying groups.
- Cookie consent
- One record of each visitor’s choices, honoured by your tags, analytics, marketing tools and popups.
Lottery and engagement
Tools for activities your organisation runs, kept legally distinct from each other.
- Lottery
- Your own lottery, administered by you: products, entries, subscriptions, entry freeze, draws, winner checks, results and reporting exports.
- Raffles, prize draws and competitions
- Each campaign is classified before it opens, so only the right entry, payment and winner workflows are available.
- Recreational games
- Sudoku, word puzzles, quizzes and memory games for fun. No entry fees, no paid attempts and no prizes.
- One draw engine
- Every draw uses the same cryptographically secure, independently assessed service, with a full record of who authorised it and what it produced.
Members and mobile
Somewhere for supporters to manage their relationship with you.
- Members area
- Profile, preferences, entries, results, subscriptions, payment status, support cases and secure messages in one place.
- Self-exclusion and limits
- Supporters can set limits or exclude themselves without contacting staff, and the platform enforces it everywhere.
- Mobile apps
- Your own branded iOS and Android apps for accounts, results, messages and passes.
- Wallet passes
- Signed Apple Wallet and Google Wallet passes for memberships and eligible tickets, which you can update or revoke.
Payments
Money is only counted once your provider confirms it.
- Card payments
- Through your own merchant account and approved provider, using hosted payment pages to keep card data off the platform.
- Direct Debit
- Mandates, advance notices, collections, failures and cancellations, with status visible to supporters in their account.
- Financial journal
- A record of what every payment means, reconciled against your provider’s settlements every day.
Communications
One coordinated way to talk to supporters, whatever the channel.
- Live chat and cases
- Conversations from your website or members area, handed to staff or turned into cases with a clear history.
- FAQs
- Approved, owned answers with review dates. Optional AI answers draw only on your own approved articles.
- Contact forms
- Accessible forms that create cases or start workflows, with spam protection and file scanning.
- Email campaigns
- Templates, segments and approval, with one set of preferences and unsubscribes respected by every campaign.
- Messaging and inbox
- One message delivered to the supporter’s secure inbox and, where they’ve agreed, by email, SMS, WhatsApp or push.
Kiply and AI
Help with paperwork and questions, with people making the decisions.
- Kiply
- Reads scanned and uploaded forms, including handwriting and barcodes, and queues every result for a person to check.
- AI on our own servers
- Suggested answers, drafting help and summaries, run on our own UK infrastructure. Your supporters’ data isn’t sent to an outside AI provider.
JourneyCheck
Part of every plan, not an extra.
- Release testing
- Real supporter journeys, accessibility, security and performance tests run against every change before it’s released.
- Compliance evidence
- Results, screenshots and approvals kept as a record you can review.